In short: fa999bet does not sell your data, share it with advertisers, or disclose it to any third party without your permission. Read this page to understand exactly where your data goes and how it stays protected.
Key Privacy Principles
How fa999bet Handles Your Data — At a Glance
256-bit SSL Encryption
All your data transmissions are protected with the highest-grade SSL encryption — the same standard used by banks.
Your Data Is Never Sold
Fa999bet never sells or rents your personal information to advertisers or any third-party organisations.
You're in control
The right to view, correct, or request deletion of your personal data is always yours.
Stored on Separate Servers
Your financial information and personal details are stored on separate, secured servers — not all in one place.
Strict Access Controls
Not all fa999bet staff have access to all of your information. Each team member can only see what is necessary for their specific role.
Compliant with International Standards
Fa999bet operates under a Curaçao licence and follows international data protection standards.
1. What Information Is Collected
Fa999bet only collects information that is genuinely necessary to operate the platform and provide you with its services. We don't ask for anything beyond what's needed.
- Full name & date of birth
- Mobile number and email address (where applicable)
- Password (stored in encrypted form — unreadable by anyone)
- Preferred language & currency settings
- Copy of National ID (NID) or passport
- Selfie with ID document
- Proof of Address (if required)
- BKash, Nagad, or Rocket number
- Bank account details (if you use bank transfer)
- Transaction history — records of deposits and withdrawals
- Betting history, favourite games & session duration
- Login timestamp, IP address, and device type
- Which pages on the app or website are visited most frequently
Please Note: Full payment card numbers and CVV codes are never stored on fa999bet's servers. All payment processing is handled directly through secure payment gateways.
2. How We Collect Information
Fa999bet collects information through various methods, but transparency is maintained throughout. If you choose not to provide certain information, access to the related service may be limited — however, nothing is collected without your knowledge.
Information you provide directly when filling out the registration form, submitting KYC documents, making a payment, or contacting support.
Certain information is collected automatically while you use the website or app — such as your IP address, browser type, device, and page load times. This data is used to improve platform performance.
This website uses cookies to make your experience smoother — such as remembering your login state or saving your preferred language settings. Full details on cookies are provided below.
A trusted verification service provider may be used during the KYC process. Transaction confirmation data may also come from the payment gateway. In either case, only the information needed for verification and service delivery is exchanged.
3. How Your Information Is Used
Fa999bet uses your information only for specific, legitimate, and transparent purposes. Each purpose is outlined separately below.
If you'd prefer not to receive promotional SMS or emails, turn off notifications in your account settings or let support know. This is your right and it won't affect any other services.
5. Security Measures
Fa999bet uses multiple layers of security to protect your data. If one layer is compromised, the others remain active.
End-to-End Encryption
All data transmissions are protected with TLS 1.3 and 256-bit AES encryption — completely unreadable to anyone in between.
Secure Data Centres
Data is stored in internationally certified, secure data centers with 24/7 physical and digital monitoring.
Strict Access Controls
Staff are granted access only to the data required for their role. All access is logged.
Regular security audits
Independent third parties conduct regular security audits. Any vulnerabilities identified are resolved promptly.
- Use a strong password — never reuse a password from another site
- Never share your login credentials with anyone — fa999bet support will never ask for your password
- If you notice any suspicious activity, contact support immediately
- Avoid logging in over public Wi-Fi
6. Cookie Policy
Cookies are small text files stored in your browser. fa999bet's website and app use cookies to make your experience smoother and more convenient.
You can disable cookies through your browser settings. However, turning off essential cookies may cause certain login and payment features to stop working properly.
7. How Long Your Data Is Retained
Fa999bet does not retain your data longer than necessary. However, certain information must be kept for a defined period to meet legal and regulatory obligations.
- Account information: For the lifetime of your account and a minimum of 5 years after closure (for legal compliance)
- Financial Transaction Records: 7 years — as required by international financial regulations
- KYC Documents: Retained for 5 years after account closure
- Customer Support Conversations: 3 years — for dispute resolution
- Analytics data (anonymised): Deleted after 2 years
- Promotional Communication Data: Deleted immediately upon withdrawal of consent
If you request account deletion, all your data will be removed — except for information we are legally required to retain, as outlined above.
8. Your Data Rights
Fa999bet believes you should have full control over your own data. Your rights are listed below — contact support to exercise any of them.
Right to access your data
You have the right to request a copy of the personal data fa999bet holds about you. You will be informed within 30 days of your request.
Right to Rectification
If any of your information is incorrect or outdated, you can request a correction via Account Settings or by contacting support.
Right to Data Deletion
Unless required by law, you may request that your data be deleted. Please note that this will result in your account being closed.
Right to Restrict Processing
You can request that your data no longer be used for specific purposes — such as opting out of promotional communications.
Right to data portability
You can request an export of your data in a readable, portable format.
Right to Lodge a Complaint
Data protection complaints can be submitted to fa999bet support or to the relevant regulatory authority.
To exercise any of these rights, email support@fa999bet.best or reach out via live chat. Requests are typically responded to within 30 days after identity verification.
9. Protection of Minors' Data
Fa999bet is strictly for users aged 18 and over. We do not knowingly collect any information from minors.
If you believe a minor's information has entered our system, please contact support immediately. Once the account is verified, that data will be deleted without delay and the account will be closed.
For parents: If you have younger family members at home, keep your device password-protected or screen-locked. Never share your fa999bet login credentials with anyone.
10. Policy Changes & Contact
Fa999bet updates this Privacy Policy when necessary. For significant changes, a notice is sent to your registered mobile number or email. For minor changes, only the date at the top of the page is updated.
Continuing to use fa999bet after any updates means you accept the revised policy. It's worth checking this page from time to time.
For any questions, complaints, or requests to exercise your data rights regarding this Privacy Policy, please contact us below:
- Email: support@fa999bet.best
- Live Chat: Via the website or app chat window — available 24/7 in Bengali
- Response time: Typically 2–6 hours (email), 2–3 minutes (live chat)
Play safe, stay worry-free
Your data is secure and your privacy is respected at fa999bet. Start with just ৳100 via bKash — get a 100% bonus on your first deposit.
Fa999bet does not sell your data, share it with advertisers, or retain it beyond what is necessary. You have the right to view, correct, and request deletion of your personal information. For any questions, we are ready to assist you.
Read Terms & ConditionsGeneral FAQs
Further Questions Beyond the Privacy Policy
Yes, absolutely. fa999bet offers betting on several sports beyond cricket, including football, tennis, basketball, volleyball, and e-sports. For football, you can find matches from the English Premier League, La Liga, European leagues, the FIFA World Cup, and the AFC Champions League.
To start betting, go to the "Sports" or "Match Odds" section from the top menu. Use the filter on the left to select your sport — football, tennis, or whatever you prefer. You'll then see a list of ongoing and upcoming matches.
Clicking on a match opens the betting markets. For football, common markets include Match Winner, Both Teams to Score (BTTS), Total Goals (Over/Under), Handicap, Half-Time Result, and Correct Score.
In-play betting is available even after a match has started — live odds update in real time. Minimum bet starts from ৳50.
Withdrawals on fa999bet are generally processed quickly. However, KYC verification must be completed for your first withdrawal — without it, the withdrawal process cannot begin.
Once your KYC is complete, log in to your account, go to the Withdrawal or Cash Out section, and select your amount and preferred payment method. For bKash or Nagad, funds typically arrive within 15 minutes to 2 hours. Bank transfers may take up to 1 business day.
A few things to keep in mind — withdrawals are generally processed back to the same method used for the deposit. Any winnings from bonuses require the wagering conditions to be met before withdrawal. If your original deposit hasn't been used in at least one bet, a direct withdrawal may be blocked.
If a withdrawal is taking longer than expected, first check the status of your KYC verification. If everything looks good on your end, reach out via live chat — the support team can usually identify the reason within minutes.